FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

 Everything you order is handmade and made to order.  Therefore, orders can take up to 1 weeks (5 bus. days) to be completed and shipped.  Depending on the size of the order, you may receive it as early as a few days. If you need a rush order, please email Me before you place your order and I'll see if I can accommodate you.  Additional fees will apply for rush orders.

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WHAT ARE YOUR SHIPPING RATES?

 Currently, I charge a shipping rate of $3.00 for 1st bow and $0.75  for each added bow. For orders over $50.00 it will be $10.00 flat rate fee. For orders over $75.00, shipping is FREE!!  I ship via USPS and UPS. Currently, I ship to U.S. customers only. SORRY

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WILL MY PERSONAL INFORMATION BE SECURE?

 ABSOLUTELY!!  Under NO circumstance will I ever share your personal information to any other source.  I take pride in My customer service, and your privacy is My main concern. 

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DO YOU TAKE CUSTOM ORDERS?

 Yes!  I would love to customize an order for you.  Please email me your thoughts/ideas and I will be happy to work with you on your custom order.  If I don't carry colors or ribbons you are interested in, I will do my best to find it and accommodate your needs.  Just ask!

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WHAT IS YOUR RETURN/EXCHANGE POLICY?

 Each and every order is custom made to order.  I make the products especially for you and strive to provide you with the kind of product that I would want to receive if I were the paying customer.  I would feel awful if you received a barrette that you didn't want, so please make your selections carefully. I'm are not responsible if you make an incorrect selection while shopping.  What you order is what you get. Due to the nature of my handmade products, I simply cannot accept returns.  However, an exchange can be made within 7 days of receipt, if your barrette arrives damaged or defective.  I will require a copy of your receipt/invoice in order to make any exchanges.

 

 

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